Thought Leaders

When Talkdesk came into existence there was no contact centre entirely hosted in the cloud. We were game changers and that is what we aim to continue to be and do. We do not rest on our laurels and continue to lead, build the future of contact centres and set...

When I founded Marimo, I wasn’t just building a fashion brand—I was creating a different kind of experience for women. One that respects their time, individuality, and values. To me, true luxury is about knowing who you are and choosing pieces that reflect that. What I’m most proud of is...

Melissa Bradley is a professor of the practice at Georgetown University’s McDonough School of Business, where she teaches impact investing, social entrepreneurship, P2P economics, and innovation. Since graduating from Georgetown McDonough in 1989 with a B.S. in finance, Bradley has remained passionate about preserving the strength of the American financial...

In Philadelphia, we know a thing or two about innovation. Among my favorite Philly innovations are the country’s first hospital, university, postal service, zoo and computer. Likewise, over time, we have seen our great City of Brotherly and Sisterly Love grow and emerge as a leading professional destination for millennials....

Governments worldwide are stepping up and playing a crucial role in enabling innovation in their parts of the world. Our leaders can and should do as much as possible to help small businesses, start ups and innovators succeed. These entrepreneurs are the life blood of our future economy. South Africa...

My career in the electronics recycling industry is a vehicle to fund my passion. Yes, it excites me to have a profession that reduces e-waste and creates a more sustainable planet. But my true passion is giving back to my community and putting technology in the hands of people who...

As the CEO of Life Sciences Nova Scotia, I have the privilege of witnessing firsthand the creativity, resilience, and vision of the people and companies driving change in the life sciences sector. From pioneering healthcare solutions to cutting-edge biotechnology developments, the Atlantic region is making a profound impact both locally...

BREAKING BARRIERS: HOW THE WAG EMPOWERS BUSINESSES TO CREATE INCLUSIVE ENVIRONMENTS Accessibility as a Catalyst for Innovation In the United States, the employment disparity between deaf and hearing individuals highlights a significant accessibility gap. According to the National Deaf Center on Postsecondary Outcomes (NDC), only 48% of deaf individuals aged...

THE INNOVATION MYTH – WHY OLD HABITS ARE STIFLING INNOVATION IN A NEW WORLD BY OLLY REID As John Holt once said, ‘’since we can’t know what knowledge will be most needed in the future, it is senseless to try to teach it in advance. Instead, we should try to...

With digital media usage higher than ever, more than 38 million people in South Africa are active on the internet, and 27-million consume social media content by liking, sharing, posting and commenting on everything from politics and the pandemic, to funnies and pictures of ‘fur babies’. Consumers have so many...

Rob Panepinto is an innovator who has always challenged the status quo of “good enough.” He is President of Florentine Strategies, CEO of Entrepreneurs in Action, and he recently joined UCF’s Partnership and Innovation team, serving as a Senior Strategic Advisor and Director of the Downtown Innovation District. Rob is...

Jim Filanc Intelligent Cities Associates, LLC Back in 2012, I wrote a White Paper entitled EnLighten San Diego when I had an insight into the strategic value of “power and perch,” two unique characteristics of streetlights. Streetlights are everywhere in most cities, but in San Diego, we envisioned attaching Small...

Fifteen years ago, when I became the founding CEO of The Water Council, I brought with me a background in government and nonprofit management. I faced a steep learning curve in understanding water technology and environmental issues. I’m still very much a novice, but over time I’ve learned a thing...

Life moves at a whirlwind pace, and if there’s one thing I’ve learned, it’s the importance of passion in what we do. From the constant relocations of my childhood to the improvisational challenges of running a kitchen, my journey has been about finding joy in the present and embracing change...

Universities are distinct environments, ideally suited to fostering innovation and creativity. At a research-intensive university like the University of Alberta, individuals are provided with the tools to identify problems, understand them deeply and work with others to explore new answers and new directions. But breakthroughs don’t happen in a silo....

I think the word “innovation” is overused. Not that I don’t appreciate or value interesting ideas, but I think many things touted as innovative today are simply refurbished old ideas or mid-to-late 20th century concepts clothed in the early21st century parlance of so-called influencers. I think we need to be...

Rima Aristocrat President & Ceo – Willis College When they come together to elevate, inspire, and empower, they can truly make a difference in people’s lives and build a thriving community. Thriving communities mean stronger countries and stronger countries mean a better world—socially, economically, and politically—for our future generations. As...

It seems only yesterday that I was sitting in an empty office at the Bath Innovation Centre having just left an amazing role, a talented team and great stock options and benefits at Microsoft to satisfy my burning desire to create a startup. I felt that if I didn’t do...

In the media landscape, technology has been the ultimate disruptor—creating several inflection points that have changed the scope of reach for content and business models. To put the evolution of our industry and its future roadmap into perspective, we can take a closer look at the three waves of media....

  French: On entend souvent dire que nous vivons dans une époque sans précédent, ce qui justifierait de ne pas se préoccuper de l’histoire. L’innovation, dit-on, a atteint un rythme tel qu’elle propulse nos sociétés vers l’inconnu, vers un monde qui ne ressemble en rien à celui où les générations...

Experience Selling Is Here To StayWith the creativity of design professionals combined with the power of web-based analytics, we’ve been able to give leaders in organizations across the spectrum unparalleled opportunities to make presentations come alive. How? By transforming information and design into experiences that viewers can hear, see, and...

Paddy brings over 25-years of experience working with high-performing teams in business and sport, across multiple industries and on five continents. Imagine you’re a team leader and you overhear one of your team speaking to their friends at a party. They’re saying something like, ‘‘I love the place I work....

The huge influences of the Caribbean, of South America, and Central America that we have here in Miami makes the entrepreneurial ecosystem unique across the States and arguably across the globe. So many people start a business out of necessity, which forces them to be really creative with limited resources—again,...

To me, social impact is the reason for our organisation’s existence. A chamber of commerce is not there to serve the private interests of a few individual companies, but to help an entire region grow. I have always been a firm believer that you can only achieve prosperity through entrepreneurship,...