Stories of Innovation

Global Innovation Spotlight

From Predicting Churn to Understanding Why Customers Leave

A risk score is only the start: how teams turn churn predictions into better product decisions.

A customer rarely announces the moment a digital product stops being useful. Instead, visits become less frequent, familiar features go untouched, and support requests remain unresolved. By the time an account is formally closed, opportunities to understand the problem may already have passed. Predictive analytics can help teams notice these...

INNOVATE® South Carolina

COLLEGE OF CHARLESTON

THE OLDEST INSTITUTION IN SOUTH CAROLINA REMAINS THE BOLDEST IN EMBRACING INNOVATION AND NEW TECHNOLOGY FOR STUDENT SUCCESS

The College of Charleston is a nationally recognized public university located in the heart of historic Charleston, South Carolina. Founded in 1770 and rooted in the liberal arts and sciences, the College of Charleston is among the nation’s top universities for quality education, student life and affordability. The College of...

INNOVATE™ Colombia

ALIVE VENTURES

PIONEERING A NEW WAY TO INVEST & TACKLE SOCIAL INEQUALITY IN COLOMBIA AND BEYOND

Despite significant progress in the fight against poverty in Latin America, inequality remains stubbornly high. In 2018, Santiago Alvarez and Virgilio Barco created impact fund manager ALIVE Ventures to channel investment to innovative companies tackling some of the most pressing challenges facing low-income communities in Latam, helping to reduce inequality....

INNOVATE® Nashville

S3 RECYCLING

S3 RECYCLING-HASSLE-FREE E-WASTE SOLUTIONS FOR BUSINESSES

HASSLE-FREE E-WASTE SOLUTIONS FOR BUSINESSES

S3 Recycling Solutions is the right choice for businesses looking for an easy and hassle-free way to responsibly and safely manage excess electronics. Headquartered in Springfield, Tenn., S3 is an award-winning, R2-certified technology recycling firm that provides tailored e-waste solutions to businesses across the nation and in Canada. Since 2007,...

INNOVATION Quebec

STARTUP MONTRÉAL

WE ARE STARTUP MONTRÉAL, AN NPO WHOSE MISSION IS TO MAXIMIZE THE POSITIVE IMPACT OF THE MONTRÉAL STARTUP ECOSYSTEM AND MAKE IT SHINE, HERE AND ELSEWHERE

Our vision: To have an attractive Montréal startup ecosystem that is internationally recognized for its performance, diversity, and impact. Our activities are based on five pillars that guide the development of our projects and programs. We are working to make the ecosystem increasingly accessible, collaborative, diverse, and impactful, and to...

INNOVATE™ Flanders

dunden

A Community of Innovators: dunden’s Vision for Healthcare Impact

In the vibrant heart of Antwerp, nestled within the enchanting Botanical Garden, dunden is revolutionizing healthcare innovation as Flanders’ dynamic epicenter for tech-driven startups and scale-ups. Blending historical charms with contemporary amenities, dunden isn’t just a workspace – it’s a curated tech community dedicated to impacting lives through groundbreaking healthcare...

INNOVATE™ Bristol & Bath

Atkins

Atkins - A Member Of The SNC-Lavalin Group

A Member Of The SNC-Lavalin Group, Is One Of The World’s Most Respected Design, Engineering And Project Management Consultancies.

There is an expectation that Connected and Autonomous Vehicles (CAVs) will play a significant role in the future of transport. They have the potential to address critical safety issues associated with human-driven vehicles, and to increase accessibility and inclusivity, addressing some of the broader socio-economic challenges faced by an ageing...

INNOVATE® Gaming & Esports

FLAMEHAWK STUDIOS

FLAMEHAWK STUDIOS-“PLAY YOUR HOMEWORK” WITH THE MECHANICAL WORLD OF DR. GEARBOX

"PLAY YOUR HOMEWORK” WITH THE MECHANICAL WORLD OF DR. GEARBOX

Flamehawk Studios is a “games for good” startup that focuses on three main themes: e-learning, diversity and inclusion, and charity. Flamehawk’s first effort is The Mechanical World of Dr. Gearbox. Teachers may consider it a remote learning tool but students consider it a fun game that is clearly inspired by...

INNOVATE™ Adelaide

LOT FOURTEEN

DEFINED BY INNOVATION POWERED BY COLLABORATION

Lot Fourteen is Adelaide’s globally connected innovation district and home to world-leading organisations including Amazon Web Services, Google and Microsoft. At Lot Fourteen, the community shares the capacity to be curious, leading to new realisations. By embracing this new era of progress across space, defence, cyber, hi-tech and creative industries...

INNOVATION Quebec

Génome Québec

A hidden jewel in Québec’s crown- Genomics – Attracting investment and talent

GÉNOME QUÉBEC was established in 2000, in the wake of the first whole sequencing of the human genome. Member of Genome Canada’s nationwide network, its mission is to support the strategic and scientific development of genomics in Québec. In collaboration with its partners, Génome Québec has invested more than $1...

INNOVATE™ South Africa

SHOUT-IT-NOW

SHOUT-IT-NOW - TACKLING HIV THROUGH INNOVATIVE

TACKLING HIV THROUGH INNOVATIVE, TECH-ENABLED, COMMUNITY-BASED PROGRAMMING

Shout-It-Now (Shout) is an innovative social enterprise, empowering youth to own their sexuality. We concentrate on hard to reach communities; we go to the places where they are, provide services they want, in such a way that they choose to keep coming back. We are a local South African organisation...

INNOVATION Quebec

SYNTHESE

UN ACTEUR CLÉ POUR RÉPONDRE AUX ENJEUX DE MAIN-D’OEUVRE EN CRÉATION NUMÉRIQUE

La genèse de SYNTHÈSESYNTHÈSE a été fondée en 2018 par le ministère de l’Éducation et de l’Enseignement supérieur du Québec à la suite d’une mobilisation et d’une réflexion conjointes des entreprises de la création numérique, des collèges, des universités, des milieux associatifs ainsi que de représentant·e·s du ministère de l’Économie...

INNOVATE™ Estonia

ÄIO

FROM VISION TO REALITY: THE STORY OF ÄIO

ÄIO (äio tech OÜ) – founded in January 2022 by Nemailla Bonturi (PhD, Brazil) and Petri-Jaan Lahtvee (PhD, Estonia), is not just a startup, spinoff or company — it’s a vision to revolutionize how the world produces fats and oils. How It All Began Nemailla and Petri-Jaan’s journey towards ÄIO...

INNOVATE™ South Africa

KUDOTI

KUDOTI- A TECHNOLOGY PLATFORM THAT ENABLES FMCG BRANDS TO TRACE THEIR WASTE MATERIAL

A TECHNOLOGY PLATFORM THAT ENABLES FMCG BRANDS TO TRACE THEIR WASTE MATERIAL, PROVIDES REALTIME DATA FOR BETTER DECISION MAKING AND IMPROVES SUSTAINABLE MATERIAL PROCUREMENT

Kudoti was founded in 2019, offering a tailored solution based on our clients sustainability goals and offers an end-to-end solution from developing strategy with our clients, implementation thereof, and right through to tracking and tracing and reporting, enabling brands to become fully circular through real-time data. Unlike solutions from outside...

INNOVATE® Northern Virginia

ICF

Where Mission Meets Technology

“When technology and industry expertise come together, organizations move beyond experimentation to solutions that operate at scale and deliver measurable impact.” For more than five decades, ICF has operated where complexity is highest and outcomes matter most. Across energy, environment, public health, economic development, and beyond, ICF applies advanced analytics,...

INNOVATION Quebec

SYNTHÈSE

A KEY PLAYER IN RESOLVING WORKFORCE CHALLENGES IN DIGITAL CREATION

The founding of SYNTHÈSESYNTHÈSE was founded in 2018 by ministère de l’Éducation et de l’Enseignement supérieur du Québec (the province’s ministry of education and higher learning) following discussions among digital-creation companies, colleges, universities, associations, and representatives from ministère de l’Économie et de l’Innovation and ministère de la Culture et des...

INNOVATE® Washington DMV Edition

BIKE TO THE BEACH+ADD IMPACT NETWORK

IS A COMMUNITY-DRIVEN INITIATIVE THAT AIMS TO EMPOWER INDIVIDUALS

The foundation of our mission lies in the collective capacity building of local non-profits, and the engagement of community members through events like Bike to the Beach, a renowned national cycling series that raises funds for autism and disabilities. This initiative began as a small gathering of friends who shared...

INNOVATE™ Estonia

TARTU

IT’S TIME TO sTARTUp

Don’t tell anyone, but Tartu is like a Steve Jobs’ garage for business. If you have innovative ideas or want to be part of the next great venture, Tartu is the place to be. It is a city that supports innovations with an effective ecosystem, a savvy talent pool, and...

INNOVATE® Nashville

ALTO

Making alternative investments and portfolio diversification accessible for everyone, not just the ultra-wealthy

Alto, a self-directed IRA custodian, is on a mission to provide everyday Americans the same investment opportunities long favored by wealthy and institutional investors...

INNOVATION Quebec

BAS-SAINT-LAURENT

L’ESPACE D’ACCÉLÉRATION ET DE CROISSANCE DU BAS-SAINT-LAURENT (EAC BSL) FACILITE LES PROJETS

Nos interventions comprennent le réseautage, la collaboration et le référencement des experts·es qui offrent aux entrepreneurs·es des services d’accompagnement technique et d’affaires. Une concertation régionale exemplaireL’EAC BSL est animé par le Collectif régional de développement (CRD). Créé par les huit MRC du Bas-Saint-Laurent, cet organisme de concertation et de planification...

INNOVATE® Philadelphia: 250 Years of Innovation

BESTMOW

FOR 250 YEARS, PHILADELPHIA HAS TRANSFORMED IDEAS INTO INFRASTRUCTURE. BESTMOW CONTINUES THAT TRADITION. THIS TIME, THE INFRASTRUCTURE IS AUTONOMOUS.

Engineering the Autonomous Garden Industrial revolutions rarely announce themselves. They begin quietly – inside laboratories, within algorithms, in the convergence of disciplines that once appeared unrelated. BESTMOW represents such a convergence. What appears, on the surface, to be a robotic lawn mower is in fact a distributed low-speed autonomous driving...

INNOVATE® Ohio

BOUNCE INNOVATION HUB

WHERE INNOVATION MOVES FORWARD

Great ideas can start anywhere. Turning them into companies, jobs, new technologies and economic growth requires something more. In downtown Akron, Bounce Innovation Hub has built an environment designed to help make that happen. The second floor of The Generator, Bounce’s on-site coworking space which features a variety of different...

INNOVATION Quebec

Génome Québec

le joyau caché des sciences de la vie La génomique- Facteur d’attraction d’investissements et de talents

GÉNOME QUÉBEC a été fondé en 2000, dans la foulée du premier séquençage entier du génome humain. Membre du réseau pancanadien chapeauté par Génome Canada, notre mission consiste à soutenir le développement stratégique et scientifique de la génomique au Québec. En collaboration avec ses partenaires, Génome Québec a investi plus...

INNOVATE™ Antwerp Vol.2

DE SATELLIET OF DE MAANWANDELAARS IN BOECHOUT

DE SATELLIET OF DE MAANWANDELAARS IN BOECHOUT- WHERE DIVIDING UNITES

WHERE DIVIDING UNITES

De Maanwandelaars are well known for offering housing solutions and meaningful daytime activities for adults with medium or severe mental disabilities. With five locations in the southern outskirts of Antwerp, they consciously opt for warm small scale and flexibility. This forms a favorable framework for offering people maximum participation in...

Global Innovation Spotlight

From Predicting Churn to Understanding Why Customers Leave

A risk score is only the start: how teams turn churn predictions into better product decisions.

A customer rarely announces the moment a digital product stops being useful. Instead, visits become less frequent, familiar features go untouched, and support requests remain unresolved. By the time an account is formally closed, opportunities to understand the problem may already have passed. Predictive analytics can help teams notice these...

INNOVATE® South Carolina

COLLEGE OF CHARLESTON

THE OLDEST INSTITUTION IN SOUTH CAROLINA REMAINS THE BOLDEST IN EMBRACING INNOVATION AND NEW TECHNOLOGY FOR STUDENT SUCCESS

The College of Charleston is a nationally recognized public university located in the heart of historic Charleston, South Carolina. Founded in 1770 and rooted in the liberal arts and sciences, the College of Charleston is among the nation’s top universities for quality education, student life and affordability. The College of...

INNOVATE™ Colombia

ALIVE VENTURES

PIONEERING A NEW WAY TO INVEST & TACKLE SOCIAL INEQUALITY IN COLOMBIA AND BEYOND

Despite significant progress in the fight against poverty in Latin America, inequality remains stubbornly high. In 2018, Santiago Alvarez and Virgilio Barco created impact fund manager ALIVE Ventures to channel investment to innovative companies tackling some of the most pressing challenges facing low-income communities in Latam, helping to reduce inequality....

INNOVATE® Nashville

S3 RECYCLING

S3 RECYCLING-HASSLE-FREE E-WASTE SOLUTIONS FOR BUSINESSES

HASSLE-FREE E-WASTE SOLUTIONS FOR BUSINESSES

S3 Recycling Solutions is the right choice for businesses looking for an easy and hassle-free way to responsibly and safely manage excess electronics. Headquartered in Springfield, Tenn., S3 is an award-winning, R2-certified technology recycling firm that provides tailored e-waste solutions to businesses across the nation and in Canada. Since 2007,...

INNOVATION Quebec

STARTUP MONTRÉAL

WE ARE STARTUP MONTRÉAL, AN NPO WHOSE MISSION IS TO MAXIMIZE THE POSITIVE IMPACT OF THE MONTRÉAL STARTUP ECOSYSTEM AND MAKE IT SHINE, HERE AND ELSEWHERE

Our vision: To have an attractive Montréal startup ecosystem that is internationally recognized for its performance, diversity, and impact. Our activities are based on five pillars that guide the development of our projects and programs. We are working to make the ecosystem increasingly accessible, collaborative, diverse, and impactful, and to...

INNOVATE™ Flanders

dunden

A Community of Innovators: dunden’s Vision for Healthcare Impact

In the vibrant heart of Antwerp, nestled within the enchanting Botanical Garden, dunden is revolutionizing healthcare innovation as Flanders’ dynamic epicenter for tech-driven startups and scale-ups. Blending historical charms with contemporary amenities, dunden isn’t just a workspace – it’s a curated tech community dedicated to impacting lives through groundbreaking healthcare...

INNOVATE™ Bristol & Bath

Atkins

Atkins - A Member Of The SNC-Lavalin Group

A Member Of The SNC-Lavalin Group, Is One Of The World’s Most Respected Design, Engineering And Project Management Consultancies.

There is an expectation that Connected and Autonomous Vehicles (CAVs) will play a significant role in the future of transport. They have the potential to address critical safety issues associated with human-driven vehicles, and to increase accessibility and inclusivity, addressing some of the broader socio-economic challenges faced by an ageing...

INNOVATE® Gaming & Esports

FLAMEHAWK STUDIOS

FLAMEHAWK STUDIOS-“PLAY YOUR HOMEWORK” WITH THE MECHANICAL WORLD OF DR. GEARBOX

"PLAY YOUR HOMEWORK” WITH THE MECHANICAL WORLD OF DR. GEARBOX

Flamehawk Studios is a “games for good” startup that focuses on three main themes: e-learning, diversity and inclusion, and charity. Flamehawk’s first effort is The Mechanical World of Dr. Gearbox. Teachers may consider it a remote learning tool but students consider it a fun game that is clearly inspired by...

INNOVATE™ Adelaide

LOT FOURTEEN

DEFINED BY INNOVATION POWERED BY COLLABORATION

Lot Fourteen is Adelaide’s globally connected innovation district and home to world-leading organisations including Amazon Web Services, Google and Microsoft. At Lot Fourteen, the community shares the capacity to be curious, leading to new realisations. By embracing this new era of progress across space, defence, cyber, hi-tech and creative industries...

INNOVATION Quebec

Génome Québec

A hidden jewel in Québec’s crown- Genomics – Attracting investment and talent

GÉNOME QUÉBEC was established in 2000, in the wake of the first whole sequencing of the human genome. Member of Genome Canada’s nationwide network, its mission is to support the strategic and scientific development of genomics in Québec. In collaboration with its partners, Génome Québec has invested more than $1...

INNOVATE™ South Africa

SHOUT-IT-NOW

SHOUT-IT-NOW - TACKLING HIV THROUGH INNOVATIVE

TACKLING HIV THROUGH INNOVATIVE, TECH-ENABLED, COMMUNITY-BASED PROGRAMMING

Shout-It-Now (Shout) is an innovative social enterprise, empowering youth to own their sexuality. We concentrate on hard to reach communities; we go to the places where they are, provide services they want, in such a way that they choose to keep coming back. We are a local South African organisation...

INNOVATION Quebec

SYNTHESE

UN ACTEUR CLÉ POUR RÉPONDRE AUX ENJEUX DE MAIN-D’OEUVRE EN CRÉATION NUMÉRIQUE

La genèse de SYNTHÈSESYNTHÈSE a été fondée en 2018 par le ministère de l’Éducation et de l’Enseignement supérieur du Québec à la suite d’une mobilisation et d’une réflexion conjointes des entreprises de la création numérique, des collèges, des universités, des milieux associatifs ainsi que de représentant·e·s du ministère de l’Économie...

INNOVATE™ Estonia

ÄIO

FROM VISION TO REALITY: THE STORY OF ÄIO

ÄIO (äio tech OÜ) – founded in January 2022 by Nemailla Bonturi (PhD, Brazil) and Petri-Jaan Lahtvee (PhD, Estonia), is not just a startup, spinoff or company — it’s a vision to revolutionize how the world produces fats and oils. How It All Began Nemailla and Petri-Jaan’s journey towards ÄIO...

INNOVATE™ South Africa

KUDOTI

KUDOTI- A TECHNOLOGY PLATFORM THAT ENABLES FMCG BRANDS TO TRACE THEIR WASTE MATERIAL

A TECHNOLOGY PLATFORM THAT ENABLES FMCG BRANDS TO TRACE THEIR WASTE MATERIAL, PROVIDES REALTIME DATA FOR BETTER DECISION MAKING AND IMPROVES SUSTAINABLE MATERIAL PROCUREMENT

Kudoti was founded in 2019, offering a tailored solution based on our clients sustainability goals and offers an end-to-end solution from developing strategy with our clients, implementation thereof, and right through to tracking and tracing and reporting, enabling brands to become fully circular through real-time data. Unlike solutions from outside...

INNOVATE® Northern Virginia

ICF

Where Mission Meets Technology

“When technology and industry expertise come together, organizations move beyond experimentation to solutions that operate at scale and deliver measurable impact.” For more than five decades, ICF has operated where complexity is highest and outcomes matter most. Across energy, environment, public health, economic development, and beyond, ICF applies advanced analytics,...

INNOVATION Quebec

SYNTHÈSE

A KEY PLAYER IN RESOLVING WORKFORCE CHALLENGES IN DIGITAL CREATION

The founding of SYNTHÈSESYNTHÈSE was founded in 2018 by ministère de l’Éducation et de l’Enseignement supérieur du Québec (the province’s ministry of education and higher learning) following discussions among digital-creation companies, colleges, universities, associations, and representatives from ministère de l’Économie et de l’Innovation and ministère de la Culture et des...

INNOVATE® Washington DMV Edition

BIKE TO THE BEACH+ADD IMPACT NETWORK

IS A COMMUNITY-DRIVEN INITIATIVE THAT AIMS TO EMPOWER INDIVIDUALS

The foundation of our mission lies in the collective capacity building of local non-profits, and the engagement of community members through events like Bike to the Beach, a renowned national cycling series that raises funds for autism and disabilities. This initiative began as a small gathering of friends who shared...

INNOVATE™ Estonia

TARTU

IT’S TIME TO sTARTUp

Don’t tell anyone, but Tartu is like a Steve Jobs’ garage for business. If you have innovative ideas or want to be part of the next great venture, Tartu is the place to be. It is a city that supports innovations with an effective ecosystem, a savvy talent pool, and...

INNOVATE® Nashville

ALTO

Making alternative investments and portfolio diversification accessible for everyone, not just the ultra-wealthy

Alto, a self-directed IRA custodian, is on a mission to provide everyday Americans the same investment opportunities long favored by wealthy and institutional investors...

INNOVATION Quebec

BAS-SAINT-LAURENT

L’ESPACE D’ACCÉLÉRATION ET DE CROISSANCE DU BAS-SAINT-LAURENT (EAC BSL) FACILITE LES PROJETS

Nos interventions comprennent le réseautage, la collaboration et le référencement des experts·es qui offrent aux entrepreneurs·es des services d’accompagnement technique et d’affaires. Une concertation régionale exemplaireL’EAC BSL est animé par le Collectif régional de développement (CRD). Créé par les huit MRC du Bas-Saint-Laurent, cet organisme de concertation et de planification...

INNOVATE® Philadelphia: 250 Years of Innovation

BESTMOW

FOR 250 YEARS, PHILADELPHIA HAS TRANSFORMED IDEAS INTO INFRASTRUCTURE. BESTMOW CONTINUES THAT TRADITION. THIS TIME, THE INFRASTRUCTURE IS AUTONOMOUS.

Engineering the Autonomous Garden Industrial revolutions rarely announce themselves. They begin quietly – inside laboratories, within algorithms, in the convergence of disciplines that once appeared unrelated. BESTMOW represents such a convergence. What appears, on the surface, to be a robotic lawn mower is in fact a distributed low-speed autonomous driving...

INNOVATE® Ohio

BOUNCE INNOVATION HUB

WHERE INNOVATION MOVES FORWARD

Great ideas can start anywhere. Turning them into companies, jobs, new technologies and economic growth requires something more. In downtown Akron, Bounce Innovation Hub has built an environment designed to help make that happen. The second floor of The Generator, Bounce’s on-site coworking space which features a variety of different...

INNOVATION Quebec

Génome Québec

le joyau caché des sciences de la vie La génomique- Facteur d’attraction d’investissements et de talents

GÉNOME QUÉBEC a été fondé en 2000, dans la foulée du premier séquençage entier du génome humain. Membre du réseau pancanadien chapeauté par Génome Canada, notre mission consiste à soutenir le développement stratégique et scientifique de la génomique au Québec. En collaboration avec ses partenaires, Génome Québec a investi plus...

INNOVATE™ Antwerp Vol.2

DE SATELLIET OF DE MAANWANDELAARS IN BOECHOUT

DE SATELLIET OF DE MAANWANDELAARS IN BOECHOUT- WHERE DIVIDING UNITES

WHERE DIVIDING UNITES

De Maanwandelaars are well known for offering housing solutions and meaningful daytime activities for adults with medium or severe mental disabilities. With five locations in the southern outskirts of Antwerp, they consciously opt for warm small scale and flexibility. This forms a favorable framework for offering people maximum participation in...

Ecosystems