Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) has been operating out of its U.S. headquarters in Ramsey, NJ since the 1970s. Across the country, more than 5,000 employees work together to reshape and revolutionize the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients’ digital transformation through its expansive office technology portfolio, including managed IT Services, intelligent information management (IIM), video security solutions (VSS), managed print services and industrial and commercial print solutions.
DIGITAL BUSINESS TRANSFORMATION
Nearly twelve years ago, Konica Minolta started the digital transformation (DX) conversation in its industry. This process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences allows it to meet changing business and market requirements. The company has built a solid foundation through its managed IT business, IIM business and VSS technology. With these pillars in place, the company is embarking on the opportunity to move into the next chapter of its business transformation – the acceleration of its managed services offering to better serve its clients and continue the shift to higher value services
Konica Minolta’s powerful legacy business is currently undergoing a dual transformation. Formed through the merger of Konica and Minolta in 2003, the company built its reputation and business around being one of the world’s leading suppliers of business and industrial imaging and printing equipment, most famously its multifunction products (MFPs). Its renewed business strategy is to capture and grow market share in this core business while forging ahead with the adoption of the Intelligent Connected Workplace.
Together, these elements combine into a holistic offering designed to create long-term customer value and revenue growth by tapping into the hyper-growth possibilities of managed IT and data services to create a far bigger business.
“We want to be known as a consulting organization that helps businesses of all sizes with their digital transformation, from enabling a hybrid work style through automating business process to data capture and analytics to ensuring a secure workplace – all the things that are most critical to running their office operations,” said Sam Errigo, President and CEO.
SUSTAINABILITY FOR A HEALTHY WORLD
Konica Minolta is consistently recognized as a global leader in sustainability. Its U.S. headquarters runs on 100 percent green energy sourced from a combination of wind, hydro and solar energy. The solar energy system consists of carport canopies supporting solar panels that produce about 10 – 15 percent of the campus’ energy needs.
The company constantly looks for partnerships that allow it to further fulfill its mission to create value for society while contributing to a sustainable future. The company partners with the 17 goals of the United Nations for Sustainable Development to support people, the planet and prosperity around the world with a plan for measurable action on a global basis. The current agenda targets 2030 to reach these goals, which are integrated and balance the three dimensions of sustainable development: economic, social and environmental. In 2021, Konica Minolta joined the U.S. Environmental Protection Agency’s Green Power Partnership, which encourages organizations to use green power to reduce the environmental impact of electricity use. In 2022, for the second consecutive year, Konica Minolta partnered with the Arbor Day Foundation in an effort to revitalize U.S. national forests, planting 10,000 trees in forests affected by wildfires or other natural disasters.
CLIENT ENGAGEMENT CENTER (CEC)
Launched in spring 2020, the CEC at Konica Minolta’s U.S. Headquarters in Ramsey was a phenomenal resource during the pandemic to maintain its production and industrial print business. The two-story, 18,000+ square feet facilty features the latest innovations in LED lighting, a fully functional print shop, multiple meeting rooms outfitted with the latest technology for collaboration, and an auditorium with a 100+ person capacity. The CEC showcases Konica Minolta’s latest print technology and the depth and breadth of its print portfolio. Visitors can receive product demos, sales and service training, and its dealer partners in particular are leveraging this asset to drive sales efforts. Konica Minolta continues to invest in the CEC to grow its capabilities in the interest of serving current and potential clients, as well as dealer partners.
