In a world where the only constant is change, the ability to adapt and innovate is not just an advantage; it’s a necessity. Within the increasingly dynamic collaboration industry, Yorktel stands as a shining example of a company that embodies these qualities. Their journey as a Managed Collaboration Services Provider has paved the way for businesses to seamlessly transition to the hybrid workplace model, optimizing productivity, cutting costs, and delivering an unparalleled end-user experience.
At the core of Yorktel’s approach is the fusion of three key industries: Audio-Visual (AV), Information Technology (IT), and Telecommunications. By blending these pillars into a comprehensive “Collaboration” ecosystem, Yorktel simplifies the complexities of managing multiple platforms and vendor relationships, a common challenge in today’s fast-paced business world.
With four decades of experience, Yorktel has become a global leader in Managed AV services. They’ve left their mark on over 100,000 rooms and 1,000,000 devices worldwide, offering both a global reach and a personalized touch. Their excellence is recognized by over 100 awards, including prestigious listings on the CRN MSP 500: Elite 150 and Solution Provider 500 as well as numerous partner of the year awards. Yorktel provides an all-encompassing AV solution, spanning design, integration, management, and 24/7 global help desk support. Their expertise also extends to professional consulting and staffing services, highlighting their depth in managed collaboration services.
Yorktel’s expertise extends to Managed IT Services, where they proudly stand as one of the leading Microsoft Partners in 2023. Their specialization in security allows clients to make the shift to Office licensing, thereby reducing third-party subscription costs and boosting
return on investment. Short, Chief Technology Officer at Yorktel, underlines their dedication to preserving the security of their clients’ entire collaboration estate. “We adhere to global IT and Business Systems standards such as ISO27001/270,-02, ISO9001, GDPR, CMMC, and others, seamlessly shouldering the role of compliance manager for all client endpoints, utilizing their extensive experience. This ensures that O365 and Azure remain secure across the entire environment,” says Short. Ina world where data security and compliance are paramount concerns, Yorktel’s expertise becomes invaluable.
Managed Voice is another area where Yorktel excels, offering professional services and subscription and management through Cloud Voice/ Telephony for platforms like Cisco WebEx, Microsoft Teams, and Zoom. As an FCC-regulated carrier, Yorktel extends additional options for enabling Cloud Voice service, including direct routing for legacy devices or systems integration. Ben Sept, Voice Practice Lead at Yorktel, emphasizes their cloud-first approach. “We ensure a smooth transition from on- premise systems to the cloud, optimizing costs and operational efficiency. Our unified billing system presents all services in one comprehensive bill. This holistic approach allows organizations to concentrate on their core operations, with the assurance that their communication systems are in expert hands.”
Yorktel’s narrative doesn’t just highlight their past achievements but also their forward-thinking vision. They’re a company that embraces change, such as leveraging AI for monitoring technologies, and is well-prepared for future challenges. With a strong commitment to excellence, strategic partnerships, and a deep understanding of the evolving communication landscape, they lead the way in Managed Collaboration Services.
Their holistic approach to Managed Collaboration Services, covering AV, IT, and Voice, simplifies the complex world of business communications. By harmonizing these essential components, Yorktel streamlines processes, reduces costs, and enhances the user experience. Their rich legacy, global presence, and dedication to innovation make them a reliable partner for businesses seeking to thrive in the ever-evolving communication landscape. With Yorktel as their guide, organizations can confidently step into the future of work, equipped for success.
