West Pharmaceutical Services




West is a global leader in the integrated containment and delivery of injectable medicines. If you’ve ever been vaccinated for the flu or needed to take any other medicine that is administered through an IV or injection, you’ve probably come in contact with a West product. Perhaps you’ve seen a vial or a syringe, or maybe you carry an auto-injector. With each of these drug delivery systems, you’ll often find a West-manufactured stopper, plunger or seal. These components form a critical barrier between the medicine and our environment. West makes 41 billion components annually, which equates to millions of patients utilizing our products every day. As a trusted partner to the world’s top pharmaceutical and biotechnology companies, we are working by the side of our customers to improve patient health by ensuring the safe and effective delivery of these injectable medicines and therapies. Headquartered in Exton, Pennsylvania, USA, West has more than 50 locations, including 28 manufacturing facilities around the world, and a talented workforce of more than 7,500 team members.

A Great Place to Work
West is a growing, international organization, and we are committed to attracting and retaining the best, most talented workforce to deliver on our promise of a healthier world. We strive to create a workplace that is inclusive of all people, where employees feel respected and valued, and have the opportunity to excel. We are focused on innovation and technology, working hard to stay one step ahead of the needs of our customers. Employees at West have the opportunity to be part of a market-leading company at the forefront of its industry. By the nature of our focus on addressing current and future healthcare challenges through innovative containment and delivery of medications, West is also dedicated to making a difference in the community. Proudly, West has a long and distinguished history of supporting and giving back to the communities in which we live and work.

What Our Employees Say

“The reasons I have been with West for so many years are the people and the opportunities. As an employee, you can feel that the company really cares about you and your career. West provides opportunities to grow and develop different skills across the organization and in a variety of disciplines. Management has always been supportive of developing people within the organization and giving them a chance to succeed.” – Jennifer Riter, Sr. Director, Lab Services, Employee for more than 20 years.
“West provides me a tremendous opportunity to work with globally diverse and talented teammates who share a passion for delivering quality and value to our customers. Additionally, I get the personal satisfaction of knowing that I made a positive impact on the lives of the countless patients who benefit from our products every day.” – Todd Sowinksi, Director, Corporate Development & Strategy, Employee for 3 years.

Building A Culture of Innovation
West has a 95-year legacy of innovation in manufacturing. We have been part of many “firsts” throughout history, resulting in the industry leadership position we hold today. Our challenge is to determine how we can innovate and evolve for the next 95 years, so that we are successfully anticipating our customers’ needs by continuously improving our product and service offerings. But at West, innovation is not just about developing new products – it’s also about creating disruptive opportunities. For more than a decade, West has had a dedicated Innovation Team that looks specifically for opportunities to evolve our entire organization. We encourage agile collaboration in creative environments to foster new ideas and promote the adoption of new technologies. We have established common global innovation processes and a collaboration platform in order to share and convert information into insights, and insights into new products and services for customers. Through this, we are empowering every team member at West to participate in our innovation journey. In addition, each year West welcomes a new group of Innovation Ambassadors from around the globe to serve as change agents and advocates for global innovation. They are taught design thinking methods, tools and practices from West’s Innovation Playbook and, once they’ve completed the program, serve as peer leaders for innovation across the organization.

Innovation at Work
West has established a rapid prototyping Center of Excellence and Community of Practice that keeps a finger on the pulse of 3D printing technology, constantly assessing, leveraging and sharing knowledge on the latest additive materials and technologies. This enables rapid prototyping of new products and solutions, from conception through development. This serves to drastically reduce our development timelines and allows teams to learn and ideate quickly and early. We are not just using these tools to create a product but to evaluate the whole user experience from start to finish. This is just one example of how innovation comes to life every day at West.

Other INNOVATE® Ecosystems