As a licensed telecom provider, Hello is not dependent on other telecom operators to roll out cloud telephony. This in combination with the knowledge of Microsoft 365 and Teams and the strong focus on User Adoption, has made Hello a full partner in communication.
“We are talking more and more about unified communication. Whether you want to call a customer, streamline your company call flow, start a meeting with a colleague… with a device and be location independent. Then Hello offers the appropriate solution. We integrate all these things in Microsoft Teams through our own cloud telephony infrastructure.
For the user, this means: one platform to communicate with. For IT, one platform to manage.” Says Koen Van Loon, co-owner of Hello.
The in-house telecom infrastructure ensures that Hello has everything covered from start to finish and therefore is not dependent on a third party. This means one point of contact for all administration, support, adjustments that are requested, etc. Features that are a serious added value in a rapidly changing IT landscape.
Also the focus on user adoption distinguishes Hello from the traditional telecom and cloud players on the market. Hello has from this change in journey made it a point of honor to lead in the best possible way for the end user.
“The user is presented with a new way of working and communicating. It is therefore important that this new way of communicating is well coordinated with this target group.” Says Peter Batenburg, co-owner of Hello.
If you take the three major assets of Hello, Cloud Telephony – User Adoption – Meeting Rooms together, you get a unique offering that massively improves the way of communicating inside and outside the company.
“The first impression you leave behind as a company is important. So is the first digital impression you leave behind. If someone calls your company and a crystal clear flow gets them to the right person, or if someone schedules an online meeting and you can start it from your conference room without a hitch, clearly understandable and with good video quality, then you are already more than halfway there!”
“So a first digital impression is not to be underestimated.” Concludes Koen Van Loon.
