Founded in 2007, OpDecision’s solutions strategy brings a positive impact to all of its clients’ bottom lines and enhances their overall end-user productivity and processes.
Drew Polin, President
Drew brings critical content and operational expertise to OpDecision. Starting in business development with T-Mobile USA, he quickly developed a comprehensive understanding of the wireless communications services industry. In 2003, seeing opportunity in the under-serviced cellular market, he co-founded Global West Communications to help companies understand their options in the wireless landscape. Drew grew Global West Communications into a well-known Southern California brand and a leading provider of cellular technology.
In 2007, Drew sold Global West Communications. Envisioning more innovative offerings and a highly client-focused approach, Drew and his partners launched OpDecision. The focus was on reducing costs, optimizing service plans, and negotiating with carriers to procure lower pricing for equipment and services. In early 2012, he acquired 100% ownership in OpDecision. Drew is most proud of keeping the full staff and continuing to grow consulting and cost reduction strategies in the wireless and telecom arena.
The company’s biggest differentiation compared to its competition, as well as, what a client can do internally starts with benchmarks. OpDecision identifies specialty rates and very unique rate options that are in the market place but are not seen leveraged in today’s corporate cellular environment. These types of strategies coupled with other areas of optimization account for over 50% of the typical cost reductions for clients. Its competition utilizes off the shelf pricing and a client’s current contracted rates to run their savings opportunities. Over 80% of the rates that OpDecision leverages are not openly shared in the market place.
The other major differentiation lies within the implementation process. Competitors typically provide a road map to their clients on how they can cut costs. This road map is often left untouched or only partially implemented by the client. OpDecision manages the implementation process from start to finish ensuring that all client-approved changes are put into place correctly, quickly and directly with the vendor(s).
OpDecision leverages a best in class 3-stage process to identify cost savings opportunities for its clients. The first stage includes an Audit and two types of Benchmarks. The second stage is an Optimization where the company utilizes over 30 different areas of cost reduction, which includes unpublished, custom, specialty pricing as well as leveraging group purchasing organizations (GPO’s) and other IP. The third stage is Implementation, where OpDecision is continuously managing all approved client changes directly with the vendor(s), reviewing their billing and providing savings confirmations for eight (8) months after implementation to show consistent savings.
OpDecision’s wireless cost analysis benefits organizations by reducing their overall costs on their current cellular providers, without changing their current vendor(s), their current contracts or their equipment.
Galen Baggs, CFO & COO
Galen is the CFO and COO of OpDecision, responsible for overseeing financial management and operations for all customer projects. With his onboarding in 2014, OpDecision has increased their scalability and efficiency to help facilitate a very fast-paced growth.
Galen has 10+ years of experience in the wireless telecommunications space including business to business sales, WEM software, and cost reduction. Galen spent the 7 years prior to joining OpDecision handling finance and business operations for a variety of technology companies.
Galen has in BA from Wake Forest University and his MBA from the University of San Diego.