> Incorporate Massage

The leader in corporate massage services

With hundreds of certified, professional massage therapists working in more than 70 North American markets, Incorporate Massage helps businesses reward employees, reduce worker injury, and improve recruitment and retention of top talent

Incorporate Massage started as a way for CEO Amelia Wilcox to provide an awesome employee benefit to local businesses. At the beginning it was very simple–no technology, no automation, and no thoughts of innovating the corporate massage industry.

It took a while for the idea of corporate massage to really catch on; however, companies now know they need to invest in their employees, and with that Incorporate Massage has grown quickly.

As the company has grown, the space has become increasingly crowded, and clients have become more sophisticated, expecting more from their corporate massage vendor. In order to differentiate from competitors and exceed the expectations of clients, Incorporate Massage focused on building a technology that would enable it to provide the best customer experience.

When booking corporate chair massages, clients experienced several major pain points. Previously, booking corporate massage involved extensive communication with a sales person, and staffing events was a lengthy and manual process. Additionally, large companies with multiple job sites needed to hire multiple vendors to cover all offices, and most clients were required to take their own time to manage the massage schedule and other aspects of the massage event.

Based on those assessments, Incorporate Massage saw a serious need and decided to build the first ever on demand massage scheduling platform in the corporate space. It allows organizations to book a team of massage therapists instantly at their own convenience without ever talking to a person.

Not only does the application offer the benefits of self-service, but also automation of all of the painful aspects of manual booking. Staffing now happens instantly in many cases, and automated email notifications keep clients in the loop without the lag that used to be typical. The scheduling tool allows for the client’s employees to schedule their own massages across as many job sites as needed with minimal action necessary from the client. The technology also makes managing large multi-location events streamlined and easy.

Over the last year, Incorporate Massage has worked to improve the UI/UX to make the client experience event better.

In 2019, due to the focus on customer experience and innovation, Incorporate Massage earned the Bronze Stevie® Award in the Company of the Year – Business Services category and debuted at #678 on the Inc. 5000 list of fastest growing privately held companies. The company also ranked on the MWCN Utah 100 list of fastest growing companies in Utah for the second time, landing at #21.

Incorporate Massage

www.incorporatemassage.com
: 800-556-2950
[email protected]
10808 South River Front Parkway, Suite #3054, South Jordan, UT 84095

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