Docsie has one simple mission: helping businesses everywhere to write better documentation using reader insights, and removing barriers around web publishing and team collaboration.
Docsie brings product, support and development teams together, alongside their tools, in one AIpowered knowledge management system.
Docsie breaks down silos and creates a fluid, AIpowered workflow for capturing, creating and sharing knowledge. This saves company time, money and resources.
Additionally, its main mission is to create an AI that automates the role of a technical writer within an organization. For that, Docsie has assembled a team of seasoned AI researchers to develop a 3rd generation AI model and achieve this goal.
Philippe Trounev and Eugene Trounev, cofounders of Docsie, had already dipped their toes into various areas of the IT industry. Philippe spent time at Ericsson, a leading provider of 5G networking equipment in the US, as a business consultant. Similarly, Eugene worked as a UI architect for computing giant IBM. This experience and expertise gave them the vision and drive to create a new breed of digital documentation platform – Docsie.io
The mission was to meet the growing market demand for digital documentation and knowledge portal software. Philippe and Eugene spent years after launching Docsie listening to customers, learning about their specific use cases, and designing features and tools that would make documentation writing a delight instead of a chore.
The first version of Docsie was released only a short while back in 2018. This alpha release was the beginning of Docsie’s journey in Softwareas-a-Service documentation publishing.
Only three years later in 2021, Docsie had been shortlisted and rated as top software platform by review platforms like G2, Capterra. This proves both the value of the platform to businesses, and the hard work of the entire Docsie team.
Docsie has a strong team of 20+ employees working to innovate across the platform, while helping new and existing customers to deliver delightful digital documentation.
Part of this innovation comes in the form of Docsie’s self-writing documentation AI and a robust platform that makes it easy for businesses to create and maintain product documentation, api & software documentation, team wikis, product tours, tutorial videos and in-app help/support interfaces in one easy to user robust platform.
With more than 22+ third-party integrations, and an evolving feature set, Docsie is trailblazing a new normal in documentation editing, publishing and changing the way businesses and technical writers collaborate on documentation.
