Flow Communications believes in working with great people, on work it loves, and on work that will make the world a better place.

That’s not a glib statement. Indeed, it goes to the very heart of what kind of company Flow is: it speaks to its values and integrity, how it meshes with each of its clients, and the positive differences it sees it can make in our world – to clients, to their stakeholders and, indeed, to every one of us.

“Although improving our clients’ bottom line is often of primary importance, of course, we see the value we offer as much more than that,” says Tara Turkington, CEO and founder of Flow Communications.

We believe passionately in providing value through marketing and communications that meets clients’ specific needs. This includes brand equity, reputation building, stakeholder engagement, thought leadership, public relations, superlative design, all things digital, compelling content and much, much more.

Flow had humble beginnings, in a spare room in Tara’s home in 2005. It has since then grown quickly and strongly: today, Flow is staffed by a team of more than 70 qualified, experienced professionals – 70% of whom are women – based across South Africa.

Flow, which boasts a level 1 B-BBEE rating, is a fully remote-working company, a strategic step it took shortly before the global Covid-19 lockdown. As a result, the agency did not only comfortably make the transition to the locked-down world; it thrived where others struggled, and it has helped its clients to do the same.

Flow has a wide variety of clients on its books, in particular in the travel and tourism, education, financial services, government, non-governmental and environmental arenas. The company’s work is not restricted to South African businesses only, and it boasts an increasing number of foreign and international clients.

We provide every one of our clients with individual, personalised attention, backed by team problem-solving. As a result, we build close, long-lasting relationships with our clients, some of which have lasted virtually since we started the company. And our digital agility allows us to take on and service clients literally on the other side of the world,” says Tiffany Turkington-Palmer, Flow’s managing director.

“The fact that several clients have also returned to us over the years – and the more than 60 prestigious awards we’ve won for them – speaks volumes about the relationships we have built with them, and the quality of work we’ve delivered,” she adds.

Flow is an integrated communications provider, tackling clients’ marketing and communications challenges with a full suite of services. It specialises in the following:

• Communications strategy development, planning and implementation
• A range of workshop and training offerings
• Public relations and reputation management
• Social media
• Video production
• Graphic design
• Print management
• Web design and app development
• Events (virtual, hybrid and physical)
• Content writing and editing
• Photography and videography
• Digital marketing
• Branding and brand development

Behind all these services is Flow Communications’ most vital asset: its people.

“Every single Flowstar (our nickname for our staff members) is an expert in their own right, be it in digital services, design, content, social media, public relations or project management. People are picked on personality as well as skill and experience – and when we combine them according to each client’s particular communications and marketing needs, that’s when magic happens,” says Tiffany.

To find out everything you need to know about Flow (and then some), please visit our website or email us.

Other INNOVATE® Ecosystems