Healthcare is drowning in complexity. Despite groundbreaking advancements in medicine, patient care is still weighed down by archaic, fragmented systems and overwhelming administrative burdens. The problem isn’t a lack of effort, greed or incompetence: it’s the sheer weight of words, data, movement and decisions that clinicians must push through all day long. The friction is grinding us to a halt.
The bitter irony is that seemingly every advancement, from cutting-edge tools to breakthrough therapies, often adds to this complexity rather than alleviating it. True progress doesn’t come from adding evermore; it comes from making things simpler. But this is extremely hard in healthcare – simplifying assumptions can be fatal; one cannot ‘assume the case of the spherical patient’.
The solution? Abstraction: synthesizing detail and wrapping it in a simpler layer.
Just as chatGPT synthesized all human knowledge, and wrapped it in a text box, so AI can wrap the vastness of healthcare, exposing elegant, actionable insight. I’ve seen it firsthand—AI that listens and transcribes for doctors, reducing admin time and increasing patient care capacity. AI that solves the complex puzzle of advancing patients through their journey correctly, safely and efficiently. AI that speaks to patients in their own language, at their convenience, about their conditions and needs.
At UnityAI we aim to create such systems. We build quantitative operations systems which synthesize and wrap complex provider operations from patient scheduling to bed management and on into revenue cycle; unifying the patient, the provider and AI together into a single, elegant experience.
Dr. Edmund Jackson is the CEO and Co-founder of UnityAI. At UnityAI he develops AI solutions for hospital operations. With expertise in data science and machine learning, he focuses on leveraging AI to enhance healthcare efficiency and patient care.
