In a constantly evolving healthcare environment, the general hospital AZ Zeno takes a resolute, forward-thinking approach in which innovation and humanity go hand in hand. From robotic surgery to integrative care, from artificial intelligence to health hubs – AZ Zeno combines cutting-edge technology with genuine attention to the human being behind the patient. For AZ Zeno, innovation is not a goal in itself, but a way to enhance quality of life, personalise care, and strengthen collaborations within and across the healthcare network.
Minimally invasive, maximally effective
Both patients and healthcare professionals benefit from investing in innovation. Robotic surgery and advanced neurosurgery expand the scope of medical interventions and shape the future of surgery. These techniques enable complex procedures to be carried out in a minimal invasive way, leading to less complications and faster recovery.
With tools such as the Da Vinci robot for urologic, thoracic and general surgery, and a robotic system for knee replacements, AZ Zeno ensures that surgeons are trained with the technologies of tomorrow. Augmented Reality (AR) and Artificial Intelligence (AI) also play a key role. AR is used in surgical navigation systems, while AI enhances imaging precision in radiology.
AZ Zeno deliberately opts for technologies with proven added value. This approach makes innovation both tangible and meaningful for patients and care providers alike.
The human being behind the patient
Health is more than the absence of illness. It also involves lifestyle, wellbeing, social connection and quality of life. AZ Zeno has embraced – and actively builds – a care model in which conventional medicine is complemented by preventive and integrative healthcare, taking into consideration the entire person.
“Integrative oncology is of immense value and is already internationally recognised. AZ Zeno truly plays a pioneering role in this area,” says Patrice Buyck, CEO of AZ Zeno. “The environment in which patients are treated has a significant impact on their wellbeing. Contact with nature, healthy food and regular physical activity help to reduce stress, improve the effects of medication, and support overall wellness. These are vital pillars of the healing process that we actively support. Medical care remains the foundation, now strengthened by integrative approaches – a valuable addition still too often missing in conventional care pathways. What began within oncology is gradually being expanded by AZ Zeno into areas such as chronic illness and preventive care.”
Smarter data, better decisions: AI tool for elderly care
Artificial Intelligence is proving its worth in healthcare as well. The Silver Connect project – a federal government initiative coordinated by AZ Zeno – digitally connects hospitals, residential care homes and GPs. The aim is clear: to streamline and improve the coordination of elderly care.
Thanks to smart data analysis, an AI tool assists care professionals in assessing the health status of residents, thus leading to data-based decisions and helping to avoid unnecessary hospital admissions. When an admission is needed, specialists are already equipped with relevant medical data. With this project, AZ Zeno is taking a major step towards more innovative, comfortable and high-quality elderly care.
Trust as the foundation for innovation
The basis of AZ Zeno’s innovation is thoughtful, future-oriented leadership. Managers inspire and motivate colleagues by sharing a clear vision and encouraging initiative. This fosters a culture where change, growth and innovation feel natural.
The focus is deliberately aimed on autonomy, responsibility and trust, rather than on control. AZ Zeno provides a safe space where people can be themselves and feel free to speak up. Leadership in AZ Zeno is not about knowing everything, but about bringing out the best in everyone. By setting a strong example and listening actively, leaders build engagement and collective ownership. In this way, innovation is not only made possible, but also becomes deeply embedded in the organisation’s culture.
AZ Zeno shows that true innovation can only become powerful when paired with human attention and heartfelt care. That is where the real transformation lies.
